How do I activate an autoresponder?

An autoresponder is an automatic reply that is sent when incoming emails are received.
It is useful, for example, if you are on vacation or temporarily unavailable.

Depending on the system – CloudPit or easyname Control Panel – the procedure differs slightly. In both cases, the autoresponder can be set up individually for each email address and deactivated at any time.

Table of Contents

• Autoresponder in CloudPit
• Autoresponder in the Control Panel
  • Option 1: Directly in the Control Panel
  • Option 2: In Webmail

Autoresponder in CloudPit

1. Click Manage (1) next to the desired hosting (alternatively via [MORE ⏷] → [Open Management]).

   

2. On the left menu, select [E-MAILS] (2) and then click [E-MAIL ADDRESSES] (3).

3. In the overview, find the desired email address and click [ACTIONS ⏷] (4) → [Autoresponder] (5) for that address.

   

4. In the following window, activate the autoresponder:
   • Enter Subject and Reply text.
5. Click [Save] to activate the autoresponder.

Autoresponder in the easyname Control Panel

Option 1: Directly in the Control Panel

1. On the left menu, open [Webhosting] (1) → [Email Addresses] (2).

2. In the overview, click the notepad icon ([Edit Email Address]) (3) for the desired email address.

   

3. In the Autoresponder section, activate and edit the automatic reply text:
   • Enter Subject and Message text.
4. Save to activate the autoresponder.

Option 2: In Webmail

1. Open Webmail.
2. At the top, click [Settings] (1) and select [Identities] (2) on the left.
3. Open the desired email address (3).
4. Enable the Autoresponder option and enter the desired reply text.
5. Save to activate the automatic reply.

Note

• The autoresponder is active after saving and can be deactivated at any time via the same menu items.