When you transfer a domain, only the domain name moves to us. Whether that's a five-minute job or a planned migration depends on what else is attached to the domain.
Only the domain name changes registrar. Your website, email accounts and DNS records stay where they are – the domain will keep pointing to them. All you need is the auth code; after that the transfer runs in the background. Your site stays online.
Suitable if: you want to manage your domains in one place without changing anything about your hosting.
Then the website, email accounts and DNS records come into play. You'll find instructions for each part on our Changing Providers page – or you hand the move over and we'll transfer your website and email accounts for you.
Suitable if: you're switching to easyname completely.
The process is the same for every domain extension. How long a domain transfer takes depends on the extension and your current registrar – usually between a few hours and seven working days.
Got your auth code? Then get started.
Don't have an auth code yet? Request one from your current registrar and come back here – the transfer will be waiting.
Every domain has a unique auth code, known only to the domain owner and the current registrar. During a domain transfer it serves as proof of the domain owner's identity and helps prevent misuse. Some registrars call it an EPP code – it's the same thing.
Auth codes can only ever be requested from the domain’s current registrar or provider.
Many providers display it in the customer portal; others will send it by email on request. If you get stuck, our support team will help you with the next step.
Different registrars use different labels in their customer portals. EPP code, EPP key and authorisation code all mean the same thing:
That depends on the top-level domain. You can see what each extension requires in the overview of all domain extensions. For many extensions we're the direct registrar – the transfer then runs without any intermediaries.
Six things to check before the transfer. Click to see the details.
Your domain must still be actively registered before you can initiate a transfer. Ideally, you should start the transfer of your domain at least 5 days before the actual expiry date. This gives you a bit of a time buffer so that, should any difficulties arise (e.g. the transfer email cannot be delivered), you still have enough time to resolve the issue.
Once the transfer has been initiated, a transfer request is sent to the domain owner’s email address. The email address listed in WHOIS is used for this purpose. If the details are up to date, this helps to avoid unwanted delays or the need for a repeat transfer request.
Services such as WhoisGuard protect your personal details (name, address, telephone number and email address) from being publicly viewable in a WHOIS database. However, as this protected information is required for a transfer, you must ensure that these services are deactivated in good time.
The 60-day transfer lock rule was established by the respective registries, and every registrar must comply with this requirement. This 60-day lock is intended to provide additional protection against ‘hijacking’ or so-called ‘domain grabbers’. In most cases, however, this rule should not cause any major problems.
For some domain extensions, you can set what is known as a transfer lock, which is designed to prevent unauthorised parties from initiating a transfer of your domain. You may need to have this lock removed by your previous provider before you can transfer your domain to us.
The authcode is a password known only to you, as the domain owner, and the domain’s current registrar. When transferring a domain, you must provide this password so that you can authenticate yourself as the rightful domain owner.
Over 1,270 reviews on Trustpilot – an average rating of 4.9 out of 5 stars.
I had some issues with settings that had been carried over from my old provider as part of my domain and website transfer, and I received prompt assistance. Everything is now working perfectly again.
My website has been hosted by this provider for a few months now. Both during the transfer and subsequently when I had various enquiries, I received very prompt, straightforward, friendly and competent advice and support. Highly recommended!
In tricky situations, it’s always a relief to have someone competent and helpful by your side. In my case, this involved restoring my domain. The Easyname team was a great help to me.
I’ve been a customer for a very long time, with one domain, and haven’t had any problems so far. The support team are also very quick, friendly and helpful! I’d definitely recommend them!
We do not charge anything for the transfer itself. You only pay for the domain.
In the case of a domain transfer only, yes – the nameservers remain unchanged and your website will continue to run. If you’re also transferring your website and email, it depends on the order: first set everything up with easyname, then change the nameservers. You can find the procedure for this on the provider change page.
No, mailboxes and messages are not automatically transferred. They will be set up from scratch with easyname – ideally before the switch. We can transfer your existing messages on request – see Changing Providers. Your email address will remain the same – simply set up the same address as a new mailbox with easyname.
We recommend that you switch providers first and then cancel your contract with your old provider. This ensures that everything is set up and accessible at easyname before your old contract ends. If your domain is due to expire soon anyway, start the transfer at least 5 days before the expiry date.
During a transfer, the registrar changes, but the registrant remains the same – the domain name and the person behind it do not change. With a change of registrant, it is the other way round: the domain remains with the provider but is transferred to another person or company. These are two separate processes, and different requirements apply depending on the domain extension.
All you need is the auth code – we'll take care of the rest.
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