You want to add a new email address and are not sure how? This article describes the process for creating a new email address both in our CloudPit and our legacy Control Panel.

Table of Contents

0. Requirements

1. New email addresses in CloudPit

2. New email addresses in the legacy Control Panel

0. Requirements

• Active web hosting contract
• At least one domain

1. New email addresses in CloudPit

Navigate to your web hosting management by clicking on the "manage" link

Then click on the "Emails" submenu in the left menu, select the "Email Addresses" menu item, and click on the "Create Email Address" button

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1. Enter the email alias and select the corresponding domain
2. Choose whether emails should be stored in a mailbox (for retrieval via webmail or email client) or simply forwarded to your existing email address. It is also possible to perform both actions at the same time.
3. Set a password for logging into webmail and retrieving via email client. By clicking on the key symbol, a randomly generated, secure password will be created.
4. Define how much storage the respective mailbox is allowed to use at most.
5. [Only for forwarding] Enter the email address to which emails should be forwarded.

2. New email addresses in the legacy Control Panel

Managing your email addresses in the legacy Control Panel is done in two different categories: under the menu items [Email Mailbox], where the size of the mailboxes, spam filters, etc. are configured, and [Email Addresses], which can be found directly under the mailboxes in the Control Panel.

You can find more information about email mailboxes in this FAQ article.

If you want to create a new email address, log in to your Control Panel and click on [Webhosting] (1) and then on [Email Addresses] (2). Then click on [+Add new email address] (3) to get more input options.

 

Enter the desired name in the email address field and then select (after the @ symbol) one of your domains. You can then choose whether delivery should be to one of your email mailboxes (if available) or whether the emails should be forwarded to another email address. Once the desired option is set, click on [Add email address]. You can add more email mailboxes and email forwarding to the created email address.

You can link as many email addresses (aliases) as you want with one mailbox, or link as many mailboxes as you want with one email address. Here are two examples:

The email address office@easynametest.at is delivered to the mailboxes 8**2mail1 and 8**2mail10. Emails sent to office@easynametest.at are thus received by both users/mailboxes.

The email address tim@easynametest.at, on the other hand, only has access to the mailbox 8**2mail1 and therefore cannot read emails delivered to mailbox 8**2mail10.

Please note that an email address can only send emails via the mailboxes assigned to it. This is to protect against spoofing, i.e., pretending to be someone else. You can read more about this at this link: Spoofing in Wikipedia