Our services Data Management & Configuration

Your data secured.
Your configuration done right.

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Our Premium Service handles the secure import and export of databases, the installation of bespoke software and configuring your DNS settings.

  • We take care of the technical set-up
  • You retain full control over your data

Comprehensive, reliable, at a fixed price.

We'll handle these situations for you.

You need to transfer a database securely
We ensure that your databases are transferred securely and without any changes, without making any adjustments to tables or structures.
You would like to have custom software installed
Shops, CMS or other applications – we’ll take care of the installation once we’ve assessed its feasibility and tailor everything to your requirements.
Your DNS settings need to be adjusted
For example, in the event of email problems following a change of provider, or when settings need to be transferred to other providers.
 
You just don’t want to do it yourself
And that’s perfectly fine. That’s what this service is for.

Not sure if your situation is covered? Our support team will help you choose the right service.

What we can do for you 

SQL Import/Export

We ensure the secure and unaltered transfer of your databases, without making any changes to tables or structures.

  • Secure database transfer
  • No changes to tables or structures
  • Unaltered transfer of your data

One-off fixed price: €39,–

With VIP support:€39,– €29,–

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Software installation

We install custom software such as online shops, CMS or other applications after a thorough feasibility check, taking your infrastructure into account. This ensures a smooth setup tailored to your needs.

  • Installation of online shops, CMS & applications
  • Preliminary feasibility check
  • Set-up according to your requirements

ⓘ This service is not available as an app in the Customer Centre.

One-off fixed price: €79,-

With VIP support: €79 €59,-

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Custom DNS settings

We will make the necessary adjustments to your DNS settings – both internally and externally. In addition, we will transfer the required settings to other providers if you continue to use certain services, such as email, with us.

  • Internal & external DNS adjustments
  • Help with email issues following a provider change
  • Transferring settings to other providers

One-off fixed price: €19,–

With VIP support:€19,– €14,–

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Found the right service?

Just drop us a quick line to let us know what you’d like to migrate – we’ll sort out all the details in advance and make sure your project runs smoothly.

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Setup complete in three steps

No prior technical knowledge is required. We’ll guide you every step of the way, from your first click to the finished result.

Send enquiry

Briefly describe what you’d like to set up. The form takes less than a minute to complete.

We’ll be in touch

Our team will review your case and get back to you – letting you know what we can do, how much it will cost and what we need from you.

Start the setup

Once you’ve confirmed, we’ll take it from there. We’ll let you know as soon as everything’s sorted and up and running.

What our customers say about our service

Patient professionals at work

At easyname, patient professionals are at work.

I have been a customer of easyname’s predecessor companies for many years. It was now time to streamline the system and adapt the individual products that had grown over the years.

Most recently, during the migration and administrative consolidation of several products, I received the most patient and excellent support from Patrick.

Thank you very much

Martin
Verified customer
Prompt, professional and solution-focused support

Having been in touch several times (since switching from Sprit/Melon) with various members of the easyname service team (most recently with Vincent), I have nothing but good things to say: their replies are prompt, professional and solution-focused, and also have a personal touch. I can certainly recommend the company!

Mark
Verified customer
Excellent support with setting up an SSL certificate for an external subdomain

After being fobbed off by another Austrian provider following hours of phone calls and incorrect information because I wanted to set up an SSL certificate for an external subdomain, I decided to switch to easyname. Naturally, I checked with support beforehand to see if this was possible here. I was then guided step by step by Level 1 and subsequently Level 2 support, both over the phone and by email, and was able to complete the setup quickly. Top-notch support!

Clemens
Verified customer
Top product! Top service! Great price!

We switched from adino to easyname because the storage for email addresses was full and an upgrade wasn’t possible. Now we’re paying just a third of the annual cost. Moving to the new server wasn’t entirely straightforward for us, as we use Apple Mail on all our devices. Vincent supported me via email with his expertise; he was very patient, always friendly and really did everything he could to ensure that it worked on all devices in the end. Apple can be a bit tricky in that respect, unfortunately. I can highly recommend easyname; I felt very well looked after and was never left in the lurch. Thank you! TOP!

Anna
Verified customer
Very knowledgeable and friendly

Very knowledgeable and friendly customer support.
We’re very happy with our
switch to easyname for our web hosting!

Best wishes from the Waldviertel

Where
Verified customer
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Support & Setup

Need something custom? Book a technician hour.

Not every enquiry fits into a standard package – and that's perfectly fine. With a technician hour, you get personalised technical support tailored to your needs. We'll agree on the best approach in advance.

  • More complex special migration cases
  • Customised adjustments following migration
  • Configurations outside the standard scope
  • Specialised technical solutions on request

One-off: €50,- per hour

With VIP support:€50,– just €38,– per hour

Request service

Ready to get started? Then get in touch.

Briefly describe what you need – we'll get back to you quickly and sort out the rest with you.

  • Quick response: personalised, not automated
  • Cost estimate in advance: you'll know all the costs before any work begins
  • Honest answers: we'll tell you what's possible – and what isn't. Nothing happens without your go-ahead.

Service selection

Your data

So that we can reach you:

Customer data

Help us to allocate your enquiry more quickly:

Your request

VIP-Support

Your direct line to our team

Priority handling, a response to your ticket within 1 hour and up to 25% off all Premium Services.

Just €2.99 per month

Book now
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Frequently Asked Questions

Lukas from easyname

Billing is either at a flat rate or based on the time required, depending on the service you use. Our support team will let you know all the costs in advance, so you know exactly what to expect.

Could I help you?
I'm glad I could help you.
Sorry, you can reach us at:
+43 1 353 2222 or support@easyname.com
Daniela from easyname

With our Premium Services, you’ll receive fast and targeted support for technical issues relating to your hosting, WordPress or email account. You can book the services you need directly through our support team, who will help you choose and set them up.

Could I help you?
I'm glad I could help you.
Sorry, you can reach us at:
+43 1 353 2222 or support@easyname.com
Daniela from easyname

Our premium services include, amongst other things, website migrations, troubleshooting, security updates, speed optimisations, email client set-ups, as well as bespoke customisations and installations. Each service has a clear price and is implemented quickly.

Could I help you?
I'm glad I could help you.
Sorry, you can reach us at:
+43 1 353 2222 or support@easyname.com
Anna from easyname

Our VIP Support offers you priority ticket handling (‘Skip the line’), a guaranteed response within 1 hour (Monday to Friday, 8 am – 6 pm), and up to 25 % off Premium Services.

Could I help you?
I'm glad I could help you.
Sorry, you can reach us at:
+43 1 353 2222 or support@easyname.com

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