Each of our hosting packages offers you a certain number of FTP users. This article explains how you can manage your first and all additional FTP users.

Table of Contents

1. I manage my web hosting in CloudPit

2. I manage my web hosting in the legacy Control Panel

1. I manage my web hosting in CloudPit

Your web hosting starts with the so-called primary FTP user, who is also your SSH user. You can read more about this topic in this article: → How do I connect to my webspace via SSH?

This user cannot be deleted or renamed, as it is predefined by the server and linked to your web hosting. However, you can change the password for this user at any time.

In the overview of your products, click on the blue [manage] to the right of your desired web hosting. Alternatively, click on [MORE ⏷] next to the respective hosting and then click on [Open management].

On the new page, you will find the [FTP] → [FTP access] tab on the left.

With the button [+ ADD ACCESS] you can create a new FTP user.

To edit existing accesses, click on [ACTIONS ⏷] for the desired FTP user.

2. I manage my web hosting in the legacy Control Panel

Log in to your easyname Control Panel and select [Webhosting] → [FTP Access].

In this view, all your FTP users are listed. Here you can create, delete, and edit FTP users. In addition, you will find a link to your [Datasheet], which contains all the information for connecting to the webspace via an FTP client (e.g., FileZilla).

The password for the respective FTP access must be set again if you have forgotten it or have never set it before.

If you see a notice in your Control Panel that 100% of your FTP accesses have been used, this simply means that the maximum number of FTP accesses for your hosting package has currently been created.

You can read about the maximum available number here: easyname Web Hosting Packages