How do I activate an autoresponder?

An autoresponder is an automatic reply that is sent for incoming emails.
It is useful, for example, if you are on vacation or temporarily unavailable.

Depending on the system – CloudPit or easyname Controlpanel – the procedure differs slightly. In both cases, the autoresponder can be set up individually for each email address and can be deactivated at any time.

Table of Contents

• Autoresponder in CloudPit
• Autoresponder in the Controlpanel
  • Option 1: Directly in the Controlpanel
  • Option 2: In Webmail

Autoresponder in CloudPit

1. Click on manage (1) next to the desired hosting (alternatively via [MORE ⏷] → [Open management]).

   

2. Select [E-MAILS] (2) in the menu on the left and then click on [E-MAIL ADDRESSES] (3).

3. In the overview, search for the desired email address and click on [ACTIONS ⏷] (4) → [Autoresponder] (5) for that address.

   

4. In the following window, activate the autoresponder:
   • Enter Subject and Reply text.
5. Click [Save] to activate the autoresponder.

Autoresponder in the easyname Controlpanel

Option 1: Directly in the Controlpanel

1. Open [Webhosting] (1) → [Email addresses] (2) in the menu on the left.

2. In the overview, click on the notepad icon ([Edit email address]) (3) for the desired email address.

   

3. In the Autoresponder section, activate and edit the automatic reply text:
   • Enter Subject and Message text.
4. Save to activate the autoresponder.

Option 2: In Webmail

1. Open Webmail.
2. Click on [Settings] (1) at the top and select [Identities] (2) on the left.
3. Open the desired email address (3).
4. Activate the Autoresponder option and enter the desired reply text.
5. Save to activate the automatic reply.

Note

• The autoresponder is active after saving and can be deactivated at any time via the same menu items.