How can I connect my domain with Wix?

If you want to link your domain with a website on Wix, we recommend connecting the domain via pointing, as this allows you to continue using easyname's mail services. In contrast, connecting via nameserver changes can overwrite existing DNS settings – and thus mail services.

If you still want to change your domain's nameservers, you can find the corresponding instructions here: Changing a domain's nameservers

Note: The steps described here may change at any time due to updates by Wix. Therefore, we recommend checking the current Wix support article if in doubt.

Retrieve DNS values in Wix

Before making changes at easyname, you need the current DNS values provided by Wix for connecting your domain.

  1. Open your Wix dashboard.
  2. Navigate to your website settings.
  3. Select Connect Domain.
  4. Choose the option to connect via DNS (Pointing).

Wix will then display the required values:

  • A-Record → IP address of Wix
  • CNAME Record → target address for “www”

guide_wix2.png

These values must be entered exactly.

Set DNS entries in the control panel

This method applies to the classic easyname control panel. The DNS entries are set directly in the domain management of the respective domain.

  1. Log in to the easyname control panel.
  2. Click on [Domains] (1).
  3. For the desired domain, click on [DNS] (2).

Controlpanel - DNS Management

Set A-Record (domain without www)

  • Type: A
  • Host/Name: empty
  • Value: IP address of Wix

This entry ensures that your domain points directly to your Wix website.

Set CNAME Record (www subdomain)

  • Type: CNAME
  • Host/Name: www
  • Value: pointing.wixdns.net

This entry ensures that “www.example.com” also correctly points to your Wix site.

Note: Wix typically uses the value pointing.wixdns.net. If a different value is shown in your Wix dashboard, use only that one.

Important: For the host “www,” no additional A or AAAA record may exist. If such an entry already exists, it must be removed because a CNAME record cannot coexist with other record types for the same host.

Clean up existing DNS entries

A common reason why the connection does not work is existing or conflicting DNS entries.

Therefore, before saving the new values, check:

  • Is there already an A-Record for @ → edit this one
  • Is there already a CNAME for www → edit this one

There should be only one valid entry per record type.

Set DNS entries in CloudPit

This method applies to CloudPit. Management is done there independently from the classic control panel. Changes in CloudPit do not affect the control panel and vice versa.

  1. Log in to CloudPit.
  2. In the overview of your products, click on [MORE] (1) → [DNS Management] (2) for the desired domain.

CloudPit - DNS Management

Add A-Record

  • Type: A
  • Name: @ (or empty, depending on display)
  • Value: IP address of Wix

Add CNAME Record

  • Type: CNAME
  • Name: www
  • Value: pointing.wixdns.net

This entry ensures that “www.example.com” also correctly points to your Wix site.

Note: Wix typically uses the value pointing.wixdns.net. If a different value is shown in your Wix dashboard, use only that one.

Important: For the name “www,” no additional A or AAAA record may exist. Existing entries of this type must be removed because a CNAME record cannot coexist with other records for the same name.

After setup

  • Save changes
  • Remove existing conflicting entries
  • Wait for DNS propagation (up to 48 hours)

After saving, the changes will not be active worldwide immediately.

  • Initial results usually appear after a few minutes
  • Full adoption can take up to 48 hours

During this time, it may happen that:

  • the website is partially reachable
  • the old site is still displayed