How do I manage my DNS records?

With DNS records, you specify where your domain points and which services are used for your domain. This guide explains how to add and manage DNS records such as A records, MX records, TXT records, and CNAME records at easyname using the CloudPit or Control Panel.

Note: DNS changes only take effect if your domain's nameservers point to easyname. If your domain uses external nameservers, manage the DNS records with the respective provider.
Hinweis: Diese Anleitung unterscheidet sich je nach System (CloudPit oder Controlpanel). Verwenden Sie den passenden Abschnitt.

Table of Contents

Add a DNS record in CloudPit

Log in to the CloudPit.

Click MORE (1) next to the desired domain, then click DNS Management (2).

If DNS management is still set to automatic, select manual management for your own DNS records (3).

DNS-Verwaltung einer Domain im CloudPit öffnen

Manuelle DNS-Verwaltung im CloudPit auswählen

Click + Add record.

Neuen DNS-Eintrag im CloudPit hinzufügen

Select the desired record type, enter the required values, and save the changes.

Record-Typ und Werte eines DNS-Eintrags im CloudPit festlegen

Special feature in CloudPit: "Name" field

Only the subdomain is entered in the Name field. The system automatically appends the main domain.

Example: If you want to create a record for www.easyname.at, enter only www in the Name field.

Do not enter the full domain. Otherwise, a technically incorrect record like www.easyname.at.easyname.at will be created.

If you want to set a record directly for the main domain, leave the Name field empty or use @.

Add a DNS record in the Control Panel

Log in to the Control Panel.

Open the Domains (1) menu.

Click DNS (2) next to the desired domain.

DNS-Verwaltung einer Domain im Controlpanel öffnen

Click + Add DNS record.

Neuen DNS-Eintrag im Controlpanel hinzufügen

Select the desired record type, enter the required values, and save the changes.

Record-Typ und Werte eines DNS-Eintrags im Controlpanel festlegen

Common use cases

Set up an A record

Use an A record if your domain or subdomain should point to the IP address of a server, for example, if your website is hosted on an external server.

Example for the main domain:

  • Type: A
  • Name: empty or @
  • Value: IP address of the server, e.g., 203.0.113.10

Example for a subdomain:

  • Type: A
  • Name: www
  • Value: IP address of the server

Set up an MX record

Use an MX record if emails should be delivered via an external mail server.

  • Type: MX
  • Name: empty or @
  • Value: mail server address of the provider
  • Priority: as specified by the provider

Check existing MX records and remove old entries if your provider requires it.

Set up a TXT record

Use a TXT record if an external provider needs to store a text value for your domain, for example, for domain verification.

  • Type: TXT
  • Name: as specified, e.g., @ or _acme-challenge
  • Value: code or text value provided by the provider

Set up a CNAME record

Use a CNAME record if a subdomain should point to another address.

  • Type: CNAME
  • Name: e.g., blog
  • Value: target address, e.g., targetaddress.example.com

Common sources of errors

  • The domain’s nameservers do not point to easyname.
  • The full domain was entered in the Name field in CloudPit.
  • The wrong record type was chosen.
  • Old or conflicting records were not removed.
  • The TTL or global DNS update has not yet completed.
  • The MX priority was set incorrectly.

How long do DNS changes take?

DNS changes are usually visible in the system immediately. The global update can take up to 24 to 48 hours.