When do you need this function?

You need to adjust DNS records if:

• Your website should point to an external server

• Your emails are not working correctly

• An external provider requires domain verification

• You want to set up a subdomain

Important: DNS changes are only possible if your domain’s nameservers are set to easyname.

Step-by-step: Add a DNS record

1. Log in to the Controlpanel

2. Open the Domains menu

3. For the desired domain, click on DNS

4. Select “+ Add DNS record”

5. Select the desired record type

6. Enter the required values

7. Save the change

Changes are usually active within a few minutes. Worldwide propagation (DNS propagation) can take up to 24 hours.

The most common use cases

Pointing a website to an external server (A record)

Type: A
Name: @
Value: IP address of the server (e.g., 123.4.567.8)

For a subdomain (e.g., www):
Name: www
Value: IP address

Set up an external email provider (MX record)

Type: MX
Name: @
Value: Provider’s mail server address
Priority: as specified by the provider

Existing MX records should be checked and removed if necessary beforehand.

Domain verification (TXT record)

Type: TXT
Name: @ or as specified (e.g., _acme-challenge)
Value: code provided by the provider

Point a subdomain to another address (CNAME)

Type: CNAME
Name: e.g., blog
Value: target address (e.g., targetaddress.example.com)

Common sources of error

• Nameservers are not set to easyname

• Incorrect record type selected

• Old entries not removed

• TTL has not expired yet

• MX priority set incorrectly

How long do DNS changes take?

• Usually visible in the system immediately

• Worldwide propagation: up to 24 hours

When do you not need to make changes here?

If your domain uses external nameservers.
In this case, DNS management is handled by the respective provider.