Change the nameservers of a domain

You can change the nameservers of your domain in CloudPit or the Controlpanel. Before making the change, check whether you use easyname’s email services, as the requirements differ depending on the management system.

Nameservers in CloudPit

If you want to continue using CloudPit email addresses after switching to external nameservers, first configure the two MX records mx03.secure-mailgate.com and mx04.secure-mailgate.com (each with priority 10), as well as the A record mail-in pointing to the IP address of your web server in CloudPit, with the external DNS provider.

For more information about the requirements, see the article Can I use my easyname email addresses with external nameservers?.

To change the nameservers of your domain, click [MORE ▼] (1) next to the desired domain and then click [Change nameservers] (2).

You can now enter our nameservers (CloudPit nameservers) (3) or your own nameservers (4). 

Please note that all additional nameservers of the domain provider must be specified. At least two nameservers must be specified.

Nameservers in the Controlpanel

Please note: If you use email addresses through the easyname Controlpanel, the easyname nameservers must remain active. The mail servers mx01.easyname.eu and mx02.easyname.eu belong to the Controlpanel mail infrastructure. Transferring these MX records to an external DNS provider does not allow the Controlpanel mail service to continue operating.

To change the nameservers of your domain, go to [Domains] → [Manage] in the easyname Controlpanel and click the pencil icon on the right next to the desired domain.

Below the section titled "Reachability" is the link [Use custom nameservers] .

Please note that all additional nameservers of the domain provider must be specified. At least two nameservers must be specified.