Basically, we only offer the option to cancel a domain by expiration.
If you want to terminate your domain immediately for various reasons, you have to do the following steps (see below). Please note that the unclaimed remaining term can not be refunded.
Create a form that asks us to cancel your domain "immediately". We may only accept the form, if:
- - the domainname is listed which has to be deleted
- - it indicates that the domain should be terminated "immediately"
- - the current date is stated
- - the name of the domain owner and his signature are visible, including a company stamp, if it is a company
Please send us the signed form by email to email@example.com or by fax to +43 1 253 30 333 171.