Before a domain transfer to easyname can be initiated, it is required that you obtain a valid Authcode from your current domain provider. Without authcode, a transfer is not possible.
In case you don't know who is your Domain Provider you can find it out by doing a WHOIS lookup.
It is important that the domain status allows a transfer. This can also be verified via a WHOIS query. If the status clientTransferProhibited appears there, the transfer is currently locked.
You'll need to contact your domain provider and get this lock lifted. Only if the status ok is shown on the WHOIS lookup, you can transfer the domain to us.
The transfer takes place at different speeds depending on the domain. This can take a few minutes to a maximum of 5 working days. Therefore, allow some time for the transfer, especially if the domain expires soon.
Please note that newly registered ICANN domains like e.g. .COM, .NET, .ORG, INFO generally can not be transferred within 60 days.